Refund Policy

At Webnest Book, we strive to deliver high-quality digital courses and an exceptional learning experience. However, if you are not completely satisfied with your purchase, this Refund Policy outlines the terms and conditions under which a refund may be granted.

1. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

Course Access: If you have purchased a course but have accessed no more than 20% of the content, you may request a refund.
Timeframe: The refund request must be submitted within 7 days of the date of purchase.

Refunds will not be granted if:

You have accessed or completed more than 20% of the course content.
The refund request is made after the 7-day period.

2. Non-Refundable Items

Refunds are not available in the following circumstances:

Downloaded Digital Products: Once you have downloaded digital materials (such as templates, eBooks, themes, or plugins), they are non-refundable due to their nature.
Promotional or Discounted Purchases: Courses purchased at a discounted rate, during a promotional offer, or as part of a bundle are not eligible for refunds unless explicitly stated.

3. How to Request a Refund

To request a refund:

Send an email to info@webnestbook.online with the subject line: “Refund Request – [Your Order ID]”.
Include your full name, email address, order ID, and a brief reason for requesting the refund.
Our team will review your request and respond within 3–5 business days.
If your refund is approved, we will credit the refund amount to your original payment method within 7–10 business days.

4. Course Substitution Option

If you are dissatisfied with the course but do not meet refund eligibility, you may request a course substitution:

You can switch to another course of equal or lesser value.
The substitution request must be made within 7 days of original purchase.

5. Policy Updates

Webnest Book reserves the right to update or modify this Refund Policy at any time without prior notice. All updates will be posted on this page and the Effective Date will be revised accordingly.

6. Contact Us

If you have any questions regarding this Refund Policy or need assistance with a refund request, please contact us at:

📧 Email: info@webnestbook.online
🌐 Website: https://webnestbook.online/